Why Jane App is Winning the Customization War

Customization isn't just a "nice to have" anymore. It's a clinical necessity.

In 2026, the diversity of therapeutic modalities—from EMDR to Ketamine-Assisted Therapy—means that standard SOAP notes often fail to capture the necessary data. Jane App has recognized this by creating a "Community Library" of templates that is lightyears ahead of SimplePractice.

The "Jane Experience"

When you use Jane, the software feels like it was built by practitioners, not venture capitalists. The drag-and-drop intake form builder allows you to collect specific data (like trauma scales or intake assessments) that automatically populate into the clinician's first note.

Is it right for US billing?

The biggest question we get at Oaklancera is: "Does it work with US insurance?" In 2023, it was a 'maybe'. In 2026, it's a resounding 'yes'. Jane has integrated with major US clearinghouses and now offers ERA auto-posting that rivals SimplePractice's speed.

However, for those who primarily do "Superbills" and want a very hands-off experience, SimplePractice still has a slight edge in the UI simplicity. Jane requires a bit more "knob-turning" to get it just right.